The AI Text Platform That Captures Leads, Qualifies Cases & Keeps Clients Engaged—24/7.
From intake to engagement, CrossBuzz runs your firm’s communication—automatically and intelligently.
Don’t Get Left Behind.
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Automate Smarter with CrossBuzz.
The AI Text Platform That Captures Leads, Qualifies Cases & Keeps Clients Engaged—24/7.
From intake to engagement, CrossBuzz runs your firm’s communication—automatically and intelligently.
Don’t Get Left Behind.
-
Automate Smarter with
CrossBuzz
Built for Law Firms. Ready for the Future
Law firms lose leads every day—while attorneys are in court, admin staff is buried in paperwork, or calls come in after hours. CrossBuzz fixes that.
We automate smart, human-sounding SMS conversations that capture new leads, qualify cases, and keep clients updated—even when your team can’t respond. It’s like having a full-time intake specialist who never sleeps.
AI Intake & Case Qualification
Automated Case Follow-Ups
24/7 Client Communication
Referral & Review Generation
What CrossBuzz Can Do for You
Built for law firms that want speed, precision, and results.
INSTANT
INTEGRATED
IMPACTFUL
The Proof Is in the Ping.
CrossBuzz uses the one channel your customers actually pay attention to—SMS. The numbers don’t lie.
Why SMS Works!
SMS cuts through the noise. With a 98% open rate and near-instant response times, it’s the most direct and effective way to reach people—no spam folders, no ignored calls, no algorithm games. It’s where attention lives. CrossBuzz leverages this channel with intelligent, personalized messaging that engages, converts, and brings people back. Every message matters—and SMS delivers.
Nobody’s Picking Up—And You Know It
Nobody answers unknown numbers anymore—especially not to be sold something. Cold calls interrupt, annoy, and get ignored 90% of the time. They're outdated, inefficient, and burn goodwill fast. In a world where people screen everything, blasting calls is like yelling into a void. CrossBuzz skips the noise and starts real conversations—where people actually respond.
Your Email Is Probably in the Trash.
Let’s be real—email is flooded. Promotions, spam, endless newsletters. Most people won’t even see your message, let alone open it. An 8% open rate isn’t a win—it’s a warning. Businesses relying on email alone are gambling with silence.
CrossBuzz skips the inbox drama. We deliver messages where they’ll actually be read—on the one screen people check 100 times a day: their phone.
How Does It Work?
How our unique tech-stack operates like a bee-hive
Hive
Network
CrossBuzz doesn’t just talk.
It thinks, documents, and builds your best cases before your staff even gets involved.
The Hive Network is your firm’s intake intelligence engine. Every new lead—whether it comes from your website, ads, social media, phone tracking, or email—is captured instantly and contacted through SMS, the channel people actually answer. No delays. No missed opportunities. No staff babysitting the inbox or dialing cold numbers.
It runs the full intake conversation for you.
It verifies details, clarifies facts, and keeps the lead engaged.
Every interaction is auto-summarized, time-stamped, and converted into a structured intake packet. It identifies case type, flags liability clues, extracts damages, and even pulls in the state civil codes likely to apply. Attorneys open the summary and immediately understand the landscape without digging through raw messages.
Each intake receives a rubric score based on liability, damages, timeliness, and coverage so your team instantly knows which leads deserve priority. You avoid wasting time and money on weak cases.
When the system identifies a viable case, CrossBuzz books the potential client directly onto your calendar and sends alerts to your team. The client gets confirmation and expectations. Your firm gets clean organization and faster case acquisition.
And when leads or existing clients message after hours, CrossBuzz handles it. It gathers information, answers basic questions, sets expectations, and reassures them until an attorney steps in. Your firm looks responsive 24/7 without burning out your staff.
Whether you process ten leads a week or five thousand, the Hive Network gives your firm control, clarity, and a measurable advantage.
This isn’t just automation.
It’s stronger lead capture, higher-quality intakes, and smarter case selection.
Dynamic
Intelligence
Most AI is dumb. Yours doesn’t have to be.
CrossBuzz’s Automation Intelligence is built on an elite long-language model that doesn’t follow canned scripts or generic chat flows. It understands nuance. It recognizes emotion. It adjusts its tone and line of questioning in real time. You can train it to sound like your firm’s brand—or better yet, your sharpest intake specialist on their best day.
For law firms, it becomes a true extension of your intake team.
It captures new leads the second they come in, verifies details, clarifies facts, and keeps potential clients engaged without overwhelming your staff. It handles objections, gathers injury information, surfaces liability clues, and organizes everything into clean summaries attorneys can trust.
It revives cold leads.
It nurtures warm ones.
It keeps active clients informed with instant updates so your attorneys don’t burn hours answering simple status questions.
When someone reaches out after hours—whether it’s a new lead or an anxious client—CrossBuzz responds immediately. It gathers information, sets expectations, and keeps the client calm until the firm steps in. No delays. No missed cases. No reputational hits from silence.
Other AI feels robotic.
Ours feels inevitable.
This is the engine behind better communication:
smart, adaptive, and working around the clock without fatigue, without inconsistency, and without dropping the ball.
Conversational
Messaging
Conversations are the new currency
CrossBuzz makes every one feel real.
Our messages aren’t robotic or templated. They flow naturally—adapting to questions, tone, and timing like a real conversation should. Whether it’s a guest asking for check-in details, a parent needing clarity, or a lead on the fence, CrossBuzz responds instantly—with clarity, empathy, and purpose.
Every SMS we send is a worker bee—targeted, intelligent, and working on your behalf. These aren’t cold automations. They’re warm, human-like exchanges designed to build trust, resolve hesitation, and move people to act.
With a 98% open rate, SMS outperforms every other communication channel. Email can’t touch it. Calls get ignored. But texts get seen—and with CrossBuzz, they get results.
CrossBuzz doesn’t just message. It communicates—with intent, insight, and impact.
Frequently Asked Questions
Why Should Law Firms Work With Crossbuzz?
Because time is your firm’s most valuable asset. CrossBuzz keeps your client communication running while you’re in court, with clients, or after hours—so no lead slips through the cracks. From intake to updates, it handles conversations that grow your caseload and reputation.
Is It Hard to Set Up?
Not at all. We integrate directly with your existing intake forms, calendars, and case management tools. Most firms are live within a few days—and we handle the heavy lifting.
Can I customize the texts?
Absolutely. Every conversation is tailored to your firm’s tone, branding, and areas of practice. You control how your AI communicates—CrossBuzz just makes it effortless.
Do I need to respond manually?
No. CrossBuzz handles routine questions, intake, and scheduling automatically. When a conversation needs human input, it alerts your team instantly—so you can step in only when necessary.
We offer flexible pricing tailored to your firm’s needs.
Every law firm operates differently, so CrossBuzz pricing is customized based on the platform setup, features, and automations you choose. Whether you need AI intake, client communication, or full-scale automation, we build a solution that fits your workflow and budget—no one-size-fits-all plans, no hidden fees.
Ready to Simplify Client Communication and Never Miss a Case?
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